988 Suicide & Crisis Lifeline 988 Suicide & Crisis Lifeline In July 2022, 988 became the new three-digit phone number that connects callers to the 988 Suicide and Crisis Lifeline. (It used to be called the National Suicide Prevention Lifeline). When to call 988 When you have an urgent behavioral health crisis, call 988. When you have a police, fire, or rescue emergency, call 911. You can call 988 from Rhode Island or anywhere else in the US. Calling 988 connects you to services for a behavioral health crisis, so you can get help where and when you need it. You can call 988 to talk with a trained counselor who will listen, provide support, and connect you to resources if necessary. Questions about 988 in Rhode Island What will happen if I call the old phone number for the National Suicide Prevention Lifeline? All calls to the old phone number will automatically go to the 988 Suicide and Crisis Lifeline. If you call the old phone number, you will get the same service. 988 is an easier number to remember. What will happen if I call 911 with a behavioral health emergency? If you call 911, they will still answer your call and help you. You should call 988 if you have a behavioral health emergency, because you will be connected to services that focus specifically on behavioral health. What will happen if I call the Veterans Crisis Line (1-800-273-8255, press 1)? All calls to the Veterans Crisis Line will automatically go to the 988 Suicide and Crisis Lifeline. You will still need to press 1 for the Veterans Crisis Line. Service members, veterans, and their families may reach the Veterans Crisis Line by texting 838255, or through an online chat portal on the Veterans Crisis Line’s website, www.veteranscrisisline.net.
